Contact Us
We're here to assist you with any questions, concerns, or feedback regarding your Furniperch experience. Our customer service team is committed to providing prompt and helpful support.
Whether you need assistance with an order, have product inquiries, or require support with returns and exchanges, we're ready to help. Please reach out through any of the channels below, and we'll respond as quickly as possible.
Customer Service Contact Information
Store Name: Furniperch
Business Address: 602 Arthur St, Hazleton, PA 18201, United States
Customer Service Phone: +1 330-984-9752
Customer Service Email: info@furniperch.com
Service Hours: Monday - Friday: 9:00 AM - 6:00 PM Eastern Time (EST)
What to Include When Contacting Us
To help us serve you better, please provide the following information when reaching out:
- Your order number (if applicable)
- Full name and contact information
- Detailed description of your inquiry or issue
- Photos (for damaged items or product concerns)
- Preferred resolution or outcome
Response Time
We strive to respond to all inquiries within one business day during our service hours. Please note that messages received outside of business hours or on weekends will be addressed on the next business day.
Before You Contact Us
You may find answers to common questions in our FAQ section or through our detailed policy pages including Shipping & Delivery, Returns & Refunds, and Payment policies. These resources are available 24/7 for your convenience.
Mailing Address
For written correspondence or product returns, please use our business address listed above. Please note that our customer service team operates during the hours specified and may not be available for in-person visits.
We appreciate your business and look forward to assisting you.